Frequently Asked Questions

 

 

Why is a Fire Engine sent when I call the Ambulance?

Balch Springs Fire Dept. Engines are staffed with medically trained personnel.  The Engine crew provides assistance to the Ambulance.  A Fire Engine responds on all unconscious persons, cardiac complaints, breathing difficulties, active seizures, trapped persons, and motor vehicle accidents.

 

 

How can I get a copy of a fire report?

Fire reports may be obtained from the Fire Administration Office at:  12500 Elam Road, Balch Springs, Texas, 75180.  This office is open from 8:00am until 5:00pm.

 

 

How do I request a tour of the Fire Station?

Fire Station tour may be arranged through the Fire Administration Office.  For Information please contact Pam Duyka at (972) 557-6040.

 

 

Can I get a Fire Engine to visit my childrens school?

All request for Fire Department presentations at Mesquite Independent School District locations must come from a MISD teacher or administrator.  Private schools and day care facilities should contact the BSFD secretary at (972) 557-6040

 

 

How can I find out about Fire Safety programs available through Balch Springs Fire Dept?

For information or scheduling, please contact the BSFD secretary at (972) 557-6040.

 

 

What is the best kind of fire extinguisher for my house?

A multi-purpose fire extinguisher is best for home use.  A type "ABC" extinguisher rated at 2A-10BC is recommended.

 

 

Smoke Detectors?

Smoke detectors are available to the public free of charge.  This service is provided for any citizen of Balch Springs in need.  Fire Department personnel will install the detectors in your home.  For more information please call (972) 557-6040.

 

 

Fire Inspections?

Fire inspections are initiated in any of the following ways:  Request of the owner or occupant;  Citizen complaint;  Application for certain licenses or permits;  Routine inspections.  It is our goal to conduct a fire inspection of each business in Balch Springs at least once a year.  To request an inspection or register a complaint regarding a fire hazard, call the Fire Secretary at (972) 557-6040.

 

 

Can I get my blood pressure checked at the fire station?

Yes.  Free preventive blood pressure checks are offered every day between 9:00am and 7:00pm.  Remember, incase of any illness or emergency, please call 911.

 

 

How can I replay a compliment concerning the Fire Department?

For compliments concerning the Balch Springs Fire Department, please contact the Fire Secretary at (972) 557-6040.  Or you can visit the Fire Administration office at 12500 Elam Road, Balch Springs, TX, 75180.  The office is open Monday through Friday between 8:00am and 5:00pm.

 

 

How do I become a member of Balch Springs Fire Dept ?

BSFD Recruiting Page